Privacy Policy

Effective Date: 01/09/2023

1. Introduction:

This Privacy Policy explains how Mitras3D ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website or use our services. We are committed to respecting your privacy and safeguarding your personal data.

2. Information We Collect:

a. Personal Information: We may collect personal information, such as your name, email address, contact number, billing address and other, when you provide it to us voluntarily. This information is necessary for order processing, customer support, and communication purposes.
b. Usage Data: We automatically collect certain information about your interaction with our website, such as IP address, browser type, device information, and pages visited. This data helps us analyze trends, improve our website, and enhance your browsing experience.

3. Use of Personal Information:

We may use your personal information for the following purposes:

a. Order Processing: To fulfill and deliver your orders, communicate with you regarding your order status, and provide customer support.
b. Communication: To respond to your inquiries, send important notices, and provide updates about our services.
c. Marketing: With your consent, we may send promotional emails or newsletters about our products, special offers, or upcoming events. You can opt out of receiving marketing communications at any time.
d. Analytics: To analyze user behavior, measure website performance, and improve our services based on user preferences and interests.

4. Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of personal data when it is no longer needed.

5. Data Sharing and Disclosure:

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering orders, or providing customer support. We ensure that these third parties handle your personal data in accordance with applicable data protection laws.

6. Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices:

You have the right to access, correct, update, or delete your personal information held by us. You may also request to restrict or object to the processing of your personal data. To exercise these rights or update your preferences, please contact us using the details provided.

8. Children's Privacy:

Our services are not intended for individuals under the age of 14. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Third-Party Links:

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

10. Updates to this Privacy Policy:

We may update or revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. The date of the last revision will be indicated at the top of this page.

11. Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us.

By using our website or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.